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AI-generated illustration symbolizing Zero Trust security for video calls: a shield protecting a video-call window, surrounded by icons for device verification, firewalls, adaptive risk scoring, and secured cloud infrastructure.

Zero Trust and Video Calls: What to Expect

Zero Trust stopped being a buzzword years ago — NIST formalized it in 2020, US federal agencies have been mandated to implement it since 2022, and the EU's NIS2 Directive pushes toward the same continuous, risk-based model. The real question now isn't what Zero Trust is, but what it concretely means once it reaches real-time video: per-session access instead of perimeter trust, device and identity posture for every participant, why the media server itself needs to be pushed out of the trust boundary (MLS, SFrame), and a genuine tension with GDPR's data-minimisation principle worth naming honestly.

OpenVidu logo.

OpenVidu 3.0 Is Generally Available: LiveKit's SDKs, Mediasoup's Performance

OpenVidu 3.0 has reached General Availability — a rebuilt core on LiveKit's own API and SDKs, with mediasoup now available as a production-ready alternative engine in PRO for roughly 2x the performance of stock LiveKit, and a simplified PRO-only pricing model. Since OpenVidu 2 won't get further security patches or upgrades, here's what migrating actually takes for PRO/Enterprise and Community Edition alike.

Dashboard summary view with KPI cards, a daily sales bar chart with an average line, a sales map by state, firmware and app version donuts, and a battery panel.

Dashboards on Top of an AWS Data Pool: A Smart-Ring Case Study

How we built the internal management portal for a smart-ring maker, a business wallboard and a support view down to per-second signals, on top of a PostgreSQL data pool in AWS, and what we learned about charting health data in a browser.

Three call-center agents wearing headsets, working at their computers.

Why Some Call Centers Need a Silent Observer — and Why That Demands More Auditing, Not Less

Consumer video-call apps have no concept of a participant who's present but not announced — yet some call-center use cases genuinely need one, for quality auditing or compliance. The same feature that makes silent observation possible is also the one most likely to be abused, which is exactly why it demands more auditing built around it, not less.

qvis visualization of a real QUIC connection, showing transmitted and received packets over time alongside per-stream frames: STREAM data, flow-control frames, ACKs, and PATH_CHALLENGE/PATH_RESPONSE.

QUIC vs TCP/UDP: Rethinking Transport for WebRTC Media

A deeper technical look at what QUIC actually changes at the transport layer — multiplexed streams, pluggable congestion control, and connection migration — and what any of that concretely means for WebRTC engineers today.

Close-up of colorful stacked building blocks, symbolizing modular cloud building blocks.

One Expert, Every Site: Remote Visual Assistance for Specialized Maintenance

A real case study in why the client's own everyday video tools — Teams, Zoom, Meet — weren't the right fit for one specific situation: an active incident at a remote site, where an expert needs pre-configured sessions loading live IP cameras and IoT data, a whole on-site team seen and heard at once, and a completely asymmetric control model no meeting app is built for.